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Hawthorn Property Services

Hawthorn Property Services

5.0(64 reviews)See reviews ↓·Edinburgh

About the company

Hawthorn Property Services is a family-owned and operated property maintenance business based in Edinburgh. Doug is the owner, and the business employs a small team. Ronnie is the in-house electrician, with over 30 years of experience running his own electrical business.

Kori specialises in carpentry, particularly fencing. The company offers joinery, fencing, decorating, silicone and mastic works, and electrical services. It provides remote quotes based on online form submissions with photos and location. A one-year warranty on labour is offered.

What customers say

Based on genuine customer reviews

Across fifteen detailed accounts, Doug is the figure who anchors almost every job, and the theme that surfaces most is his combination of craftsmanship and clear communication. Customers in Edinburgh describe redecorating a porch and front door that needed extensive preparation, erecting a 1.8-metre high fence across three spans of a back garden, hanging shelving, repairing drywall, resealing a shower cubicle, sanding and oiling work surfaces and repairing a damaged plinth in a shower room. Several reviewers highlight that he explains what is feasible before starting and offers honest advice, including recommending another professional when a leak proved beyond a simple fix.

Punctuality and reliability recur, with one customer noting a two-day fence installation and removal of all waste. Tidiness matters too: rubbish from the works was arranged to be collected. Pricing is repeatedly called fair. Named colleagues Sam and Tom Watson appear alongside him, praised for working well as a team to finish on time and within budget. The standard of finish is described as thorough, careful and skilful, with decisions discussed rather than imposed. Communication before and after the job keeps customers informed, and much of the feedback centres on fencing, decorating and general household repairs.

Hawthorn Property Services — Customer photo
Hawthorn Property Services — Customer photo
Hawthorn Property Services — Customer photo
Hawthorn Property Services — Customer photo
Hawthorn Property Services — Customer photo

Reviews

Reviews are taken from publicly available sources.

JH
Jennifer Hay18 June 2026

Doug recently (Jun 2026) carried out a number of varied tasks and repairs in our home and we are delighted with the outcomes. He is thoroughly professional, courteous and reliable, then to top it all off, he is a first class tradesman as well. He takes pride in his work and goes that extra mile to make sure things are finished to everyone's satisfaction. We really appreciated Doug's ability to suggest solutions and options for some trickier repairs and were impressed by his effective communication throughout. I would not hesitate to recommend Doug, our only regret is that we didn't meet him much sooner in our renovation journey!

BG
Blanca Grobbelaar11 June 2026

My experience with Hawthorn Property Services was nothing short of exceptional. I called needing urgent help with a blocked cupboard door, and my call was answered immediately. I was then asked to explain my situation to Doug via message, and within minutes he had assessed the problem and arranged to come out within the next 10 minutes. Doug quickly resolved my problem and was incredibly kind and reassuring throughout the process, providing an outstanding level of service and reliability. This type of service is rare and deserves to be highly commended for their efforts. I cannot recommend Doug and Hawthorn Property Services highly enough. Thank you again for your help!

GC
Gail Clapton26 April 2026

Excellent service. Professional job and team all keen to ensure a good job well done. Doug especially kept me updated with status and very helpful always ensuring I was aware of what was happening. Really pleased with finished result & highly recommend.

KB
Karin Baxter25 April 2026

Hawthorn Property Services (specifically their Director, Doug) were polite, professional and so helpful with the home decor / handyman work I needed done in my new home. Doug was responsive and quick to reply to my emails. The quality of the work completed was excellent and Doug also helpfully arranged for any rubbish, resulting from the works, to be collected. I would certainly use Hawthorn Property Services in the future and will recommend to anyone in the surrounding area.

K
KAGSme10 April 2026

Pretty professional and considerate group of Handymen. Doug came over to do a few odd jobs around the flat including hanging up shelving and repairing drywall in the spare room. He did the work perfectly and always makes sure to include you on any major decision making. He was pretty friendly too. I would highly recommend their services to folk.

DS
Debra Scott2 April 2026

Doug built us a sturdy garden gate. We are really pleased with it. He arrived when he said he would and he never stopped until gate was built and fitted. He was pleasant with good manners and I would definitely recommend him.

JC
joe curran16 December 2025

Amazing service provided by doug, extremely helpful and happy to give his opinion on what would work and gave experienced opinions that worked well for us! Our project has been ongoing for a while and he helped make this project finished, would highly recommend his service! 10/10

Property maintenance in Edinburgh compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Edinburgh are compared.

RankProviderRatingReviewsOpen Sat.
1Hawthorn Property Services (this page)★ 5,064Yes
2Peris Property ltd★ 5,013No
3Bisset Property Group★ 5,07Yes
4Property Repair★ 5,05No
5Edinburgh Block Management★ 4,737No
Contact
+447833991990www.hawthornpropertyservices.comSlateford Rd, Edinburgh EH11 1PA
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00