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NMH Residential

NMH Residential

5.0(38 reviews)See reviews ↓·Oxford

What customers say

Based on genuine customer reviews

Responsiveness and reliability form the recurring theme across accounts of renting through this Oxford property maintenance and lettings operation. Neil, named repeatedly in feedback, is described as easy to reach and quick to answer questions, with several tenants noting that queries were handled at any hour and on any day. Properties were reported to be maintained to a good standard, with repairs completed promptly and without shortcuts, and issues resolved efficiently as they arose. Tenants renting for a year or longer mention that the move-in and move-out processes ran smoothly, that deposits and tenancy paperwork were dealt with quickly, and that help with setting up utilities was forthcoming, including for one person arriving from overseas.

Communication is singled out for being open and transparent while respecting privacy, and Neil is characterised as honest, approachable and patient, particularly when sub-lets and bills became complicated. Students and families letting homes feature among those giving feedback, with the condition and space of the accommodation noted alongside the management. Problems that emerged during tenancies were handled in a timely manner and without friction, which appears to be why tenants describe returning to the same manager for subsequent lets.

Reviews

Reviews are taken from publicly available sources.

JM
Joseph Moore3 October 2024

Neil at NMH Residential is a great rental manager. He's honest and fosters open communication while respecting privacy. The initial rental process was transparent and easy, and Neil helped me get the utilities set up--all of which was tremendously helpful, as I was moving from overseas. He's also very attentive and works quickly to resolve any issues that inevitably arise in a home. I rented from him for over a year, and when I needed to move out at fairly short notice, he and the landlord were understanding and flexible and returned my deposit with no issues or disagreement. Cheers, Neil! Can't recommend you enough.

M
Magdalena26 August 2024

Fantastic experience letting a property with NMH Residential over the past year. Neil made the process of moving in as well as moving out extremely smooth. He is professional, trustworthy, and approachable. Most importantly, he deals with any issues that arise in a timely and efficient manner. Highly recommend.

TS
The Stillmans27 March 2024

I have to very highly rate NMH Residential, having rented a property with them for my mother the process, support , communication, knowledge and information has been fantastic. Neil is brilliant, his knowledge and management with our rental has been great and so reassuring. What has also been great is the personal side, only talking to Neil during the day and even in the evening has been great so we really do recommend them.

LH
Lana H15 March 2024

Being a fresh graduate, dealing with property agents was intimidating; oftentimes, they were difficult to contact and seemingly unapproachable. Neil is the exception. Super friendly, super responsive, always available, and willing to help 200%. I wish the housing market, everywhere, was full of agents like Neil - it’d be smiles all around! Can’t recommend NMH enough.

AP
Aksels Paičs5 October 2023

Rented for a year while I was on placement in Oxford. It was great to have Neil as my letting agent - super friendly and approachable, very forthcoming. The whole moving in process was quick and everything went smoothly. Could always contact Neil about something and get a quick response. Overall, the property I rented was one of the best places I've lived so far. Definitely recommend.

EB
Elliot Beal4 October 2023

Fantastic agent / property manager. Highly recommended. I had been renting an Oxford property for 2 years when Neil took over management duties. He was a breath of fresh air. Extremely professional, trustworthy, and responsive. Always looking for reasonable solutions to any issues that came up. High level of integrity. Certainly the highest quality manager of a property I have experienced in 10 years of renting.

D
dsimpsd15 August 2023

Rented for a year as a student, Neil gave us a great deal and came through on all the promises he made. All the maintenance was sorted quickly and properly, no short-cuts, house was in great condition. We brought a lot of problems with managing sub-lets and bills but he was consistently patient and understanding. Most importantly he's the first landlord I've ever trusted, its a genuine shame I've moved away and won't be renting from him again.

Property maintenance in Oxford compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Oxford are compared.

RankProviderRatingReviewsOpen Sat.
1NMH Residential (this page)★ 5,038Yes
2Oxfordblue.me Property Maintenance | Garden Structures★ 5,08No
3Navi Property Services - Moving and Removal Experts★ 5,063Yes
4Payne & Son Multi Trade Services Ltd★ 5,029Yes
5R&S property maintenance services LTD★ 5,071Yes
Contact
+441865759962nmhres.com125 London Rd, Headington, Oxford OX3 9HZ
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00