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Byron Property Management Ltd

4.4(36 reviews)See reviews ↓·Sunderland

What customers say

Based on genuine customer reviews

Sunderland landlords and tenants describe Byron Property Management Ltd as a lettings and property management firm that handles rental portfolios with notable diligence. Several customers highlight the speed of response when repairs or issues arise, with problems sorted promptly and homes kept well maintained. Communication is a recurring theme: landlords mention being kept informed about minor repairs, upcoming investment needs and changes in legislation, while tenants find queries answered quickly and paperwork dealt with smoothly. Named staff such as Lisa, Kim and Gemma come in for particular praise, described as professional, friendly and helpful during viewings, check-ins and day-to-day management.

Reviewers repeatedly note the care shown towards both property owners and occupants, including a considerate approach when clients face difficult circumstances, and the smooth handover experienced when the company took over management of a rented house. The relationships built with suppliers give landlords confidence that compliance and maintenance tasks are completed properly. Clients who have used the service for years report consistent efficiency and a warm, personal manner across lettings, property investment and rental agency work.

Property InvestmentEstate agentProperty DeveloperProperty Rental Agency

Reviews

Reviews are taken from publicly available sources.

AM
Aleksandra Milenberga6 August 2026

They were the first agency I ever rented through in uk and at a time I didn’t realise how amazing they are and took it for granted. Now i moved to a different town and can’t find lettin agent that would match Byron. Thank you so much- my situation is not typical and many agents would not bother with me , you did make my stay in Sunderland so smooth and easy, found solutions to all the problems. I wish you were national and I could still use your services…

RU
Rafał Urbiński28 April 2026

I can't emphasis how different Byron P. M. is from other Estate Agencies. When they took over the house I was renting, it was just so much smoother and easier. Their responses been fast, sorting issues in a short time and most important: with brilliant staff. Thank you for all your help!

SG
Scott Gibbon3 March 2026

After a really bad experience with a well known letting agent, we shall name Cat Dobson, I was very dubious when going for a property with a not as well known agent (if a well known one can be so bad why can I expect from a not as known one) well I can’t begin to put into words the professionalism of this letting agent! Kim, Gemma and the team have been nothing but amazing! From the first viewing, checking in (they delivered the keys to the property) and the year long tenancy I cannot fault them! Not only can I reach the via property file but they also set up a WhatsApp chat which made contact so much easier and although they are busy they would always respond within a few hours! No matter what the issue was they made sure to resolve! I could not recommend this agent enough it’s a shame we are moving and can’t have them stay as our agent because I cannot fault them at all!

HM
Heather Macmillan26 September 2023

Lisa and her team manage our properties in Durham and from start to finish the service has been excellent. Clear communication from everyone at Monster Lets, support whenever we have needed it and they have great relationships with suppliers so that as a landlord, we have peace of mind that our properties and our tenants are compliant with the most up to date rules and regulations and that anything that does need doing gets done quickly and to a high standard. We highly recommend Monster Lets as a managing agent for any landlord.

JP
Jacqueline P25 September 2023

MonsterLets provide a warm, friendly and professional service. Lisa and her team keep you abreast of what’s happening within your property as well as any external legislation or changes we need to be aware of. I would definitely recommend them!

JW
John Welsh18 September 2023

Lisa and her company have been a great find for us. She manages our small portfolio and does it efficiently with great care and consideration for both us as landlords and also our tenants. We have been clients for a number of years and have NEVER had a single problem. Would recommend wholeheartedly 😍

HD
hayley dobbing16 September 2023

The team at Monster Lets are fantastic, the best letting agents we've worked with by far. Extremely professional and efficient. Highly recommend to both landlords and tenants!!

Property maintenance in Sunderland compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Sunderland are compared.

RankProviderRatingReviewsOpen Sat.
1Minchella Property Service's★ 5,018No
2F R Property Maintenance★ 5,05Yes
3Clearmark Property Services LTD★ 5,04Yes
4SJS Property Maintenance★ 4,36No
5Byron Property Management Ltd (this page)★ 4,436No
Contact
+441915819577www.byronpropertymanagement.comDoxford International Business Park, 4 Admiral Way, Sunderland SR3 3XW
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed