What customers say
Based on genuine customer reviews
Reviews
Reviews are taken from publicly available sources.
They were the first agency I ever rented through in uk and at a time I didn’t realise how amazing they are and took it for granted. Now i moved to a different town and can’t find lettin agent that would match Byron. Thank you so much- my situation is not typical and many agents would not bother with me , you did make my stay in Sunderland so smooth and easy, found solutions to all the problems. I wish you were national and I could still use your services…
I can't emphasis how different Byron P. M. is from other Estate Agencies. When they took over the house I was renting, it was just so much smoother and easier. Their responses been fast, sorting issues in a short time and most important: with brilliant staff. Thank you for all your help!
After a really bad experience with a well known letting agent, we shall name Cat Dobson, I was very dubious when going for a property with a not as well known agent (if a well known one can be so bad why can I expect from a not as known one) well I can’t begin to put into words the professionalism of this letting agent! Kim, Gemma and the team have been nothing but amazing! From the first viewing, checking in (they delivered the keys to the property) and the year long tenancy I cannot fault them! Not only can I reach the via property file but they also set up a WhatsApp chat which made contact so much easier and although they are busy they would always respond within a few hours! No matter what the issue was they made sure to resolve! I could not recommend this agent enough it’s a shame we are moving and can’t have them stay as our agent because I cannot fault them at all!
Lisa and her team manage our properties in Durham and from start to finish the service has been excellent. Clear communication from everyone at Monster Lets, support whenever we have needed it and they have great relationships with suppliers so that as a landlord, we have peace of mind that our properties and our tenants are compliant with the most up to date rules and regulations and that anything that does need doing gets done quickly and to a high standard. We highly recommend Monster Lets as a managing agent for any landlord.
MonsterLets provide a warm, friendly and professional service. Lisa and her team keep you abreast of what’s happening within your property as well as any external legislation or changes we need to be aware of. I would definitely recommend them!
Lisa and her company have been a great find for us. She manages our small portfolio and does it efficiently with great care and consideration for both us as landlords and also our tenants. We have been clients for a number of years and have NEVER had a single problem. Would recommend wholeheartedly 😍
The team at Monster Lets are fantastic, the best letting agents we've worked with by far. Extremely professional and efficient. Highly recommend to both landlords and tenants!!
Property maintenance in Sunderland compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Sunderland are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Minchella Property Service's | ★ 5,0 | 18 | No |
| 2 | F R Property Maintenance | ★ 5,0 | 5 | Yes |
| 3 | Clearmark Property Services LTD | ★ 5,0 | 4 | Yes |
| 4 | SJS Property Maintenance | ★ 4,3 | 6 | No |
| 5 | Byron Property Management Ltd (this page) | ★ 4,4 | 36 | No |