Handyman CompareAdd your business
← Back to Swindon
Responsive Property Management

Responsive Property Management

5.0(39 reviews)See reviews ↓·Swindon

What customers say

Based on genuine customer reviews

Lettings and property management in Swindon form the core of what this agency handles, and the feedback gathered from clients centres on two named members of the team whose involvement shapes nearly every account. David Wilson features repeatedly, described as knowledgeable, personable and willing to go beyond the basic requirements of the role, while Kayley is singled out just as often for efficient administration and clear, prompt replies. A number of customers describe the process of finding tenants or moving into a rental as smooth and well organised, with progress updates arriving without prompting and enquiries answered quickly.

One thing mentioned again and again is the personal touch, with one client recalling that a viewing was rearranged around a delayed bus. Advice on lettings is mentioned as a strength, alongside reliable handling of two properties managed simultaneously. The recurring thread is responsiveness, both in communication and in practical problem-solving, with landlords and tenants alike reporting that questions were dealt with directly rather than being passed through automated systems. Care over detail and a friendly, professional manner run through the accounts.

Reviews

Reviews are taken from publicly available sources.

RU
Rosa Unlu22 July 2026

My experience with RPM has been fantastic. David has outstanding work ethic and takes great care. He always goes the extra mile and works hard to make sure everything is completed to the highest standards. David and Kayley communicate extremely well, always keeping the customer up to date on progress. I have found them both quick to understand and extremely professional. I have no hesitation in recommending RPM to anyone needing their services.

CD
Chris Denny30 June 2026

I would like to say a huge thank you to Renée and Kayley for all of their help and support. They have both been professional, friendly, and incredibly helpful from day one. Whenever I’ve had a question or needed assistance, they’ve responded quickly and ensured everything was dealt with efficiently. Their communication has always been excellent, and they’ve consistently gone above and beyond to make the whole experience as smooth and stress-free as possible. It’s rare to receive such outstanding customer service, and I genuinely appreciate everything they’ve done. Renée and Kayley are a real credit to the RPM and I wouldn’t hesitate to recommend them to anyone looking for a reliable, professional, and caring letting agency.

JD
Jonathan Dias19 May 2026

We had an excellent experience working with David and Kayley at the property management company. David is incredibly professional and a pleasure to work with. They helped us rent out our property quickly and made the entire process much easier than we expected. Communication was always prompt, clear, and professional throughout. From start to finish, the whole experience was smooth and stress-free. We are very happy with the service we received and would definitely recommend them to others.

CB
Cameron Brohier6 May 2026

WOW, Excellent service - straight onto rightmove - I felt I was his only customer I had Davids mobile number and I was able to speak to David anytime. At no time was AI involved in any communication. If I needed to speak with the office to change or add photos, Kayley was always on hand. Unlike other agents, I could ring the office to ask for the number of enquires or to discuss how the viewings went :-being negative or positive comments, at no time did David or Kayley suggest to reduce the price of the property. They valued the property 12% higher then I previous rented the property and gave me a professional guy. But Kayley rang me to say his references came back as fair, and we could do better, but it involved starting again as it had been taken of the market. As there was no extra charges I thought why not, David rang me to say he has meet the perfect couple, when I met them I could see they really will love the property and respect it, treating it like there own home and that's all I really wanted. THANK YOU Cameron Brohier

DP
Daisy Pitt22 April 2026

I have nothing but good things to say about David and Kayley. From the day I viewed the property I wanted to rent, they have been so efficient with the whole process and have kept me so well informed each step of the way. I wanted to let the property not just because it was lovely but also for personal reasons including ties to family in the area, David took this on board from day one which proved that they don’t just see it as their job, but genuinely care about their clients. They have gone out of their way to ensure we were happy with everything. Would highly recommend Responsive Property Management to anybody looking for their new home. Thank you guys! 🙂

RM
Ross Mather21 April 2026

Incredibly friendly and professional. David was extremely flexible and accommodating when organizing my initial viewing, even offering to drive me himself when I told him I was going to be delayed due to a late bus. After the viewing both David and Kayley were very prompt in responding to any queries I have had. When it finally came time to collect the keys, Kayley agreed to meet me on a Saturday despite the office being closed for the weekend. Perfect service, especially compared to some negative experiences I've had in the past.

KS
Kelly Skillern9 April 2026

David and Kayley have provided us with amazing service throughout the management move of our two properties. As the name suggests, they are extremely responsive and a pleasure to deal with. I would 100% recommend.

Property maintenance in Swindon compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Swindon are compared.

RankProviderRatingReviewsOpen Sat.
1Luigi's Property Maintenance★ 5,048Yes
2Responsive Property Management (this page)★ 5,039No
3Eden Facilities & Property Management LTD★ 4,619Yes
4The SLP Group★ 4,433No
5Home From Home Property Management★ 3,965No
Contact
+443300434038responsivepropertymanagement.co.ukDelta Business Park, Swindon SN5 7XF
Working hours
Monday08:00–17:00
Tuesday08:00–17:00
Wednesday08:00–17:00
Thursday08:00–17:00
Friday08:00–17:00
SaturdayClosed
SundayClosed